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Help Center

Below are answers to your common questions
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Frequently Asked Questions

Each state has a different requirement on how often you are allowed to take a defensive driving class for point reduction, insurance discount and ticket dismissal. During registration, we’ll tell you how often you’re permitted to take the course you select.

Yes, our defensive driving class is accepted by most states. Please check our approval during registration for your state. is accepted nationwide to provide defensive driving classes in a number of state and local agencies (DMV’s and Courts). During registration, we’ll inform you if the course is accepted in your state or local jurisdiction. Court approval might be required; please contact your court for more information.

No. You can take the course from any computer, any time of day and log on and off as many times as you want. The course is designed to resume from the exact spot where you left off. You no longer have to worry about fitting a defensive driving class and traffic school into your busy schedule.

The certificate of completion will be available for download and emailed to you immediately after course completion (California excluded - you will receive a completion receipt immediately. However, your completion record will be submitted by to the DMV electronically. / Missouri excluded - certificate will be mailed to your registered address via USPS mail). For other states you may also request a official copy of the certificate mailed to you via USPS mail. To request a certificate mailed to you, log back into your account and click on the "Certificates" link.

No, we do not submit certificates to the court - it is your responsibility to do so if required. For instructions on how to submit your certificate to the court, contact the court clerk prior to registration. However, depending on your state we may submit your information to the state motor vehicle agency. California students: Once the DMV receives your completion record from electronically, the DMV will notify the court.

If prior to starting a final exam you’re not satisfied, simply click “Cancel Course” from your My Account page. If you paid by credit card, we’ll provide a refund to the credit card you used to pay for the course.

Absolutely! You can select a course, create an account and test-drive it for free.

Join the millions of drivers that have trusted our courses